Our Team

Eddy Borrayo

President / CEO

Eddy Borrayo is certified as a substance abuse and dual diagnosis counselor by the Illinois Certification Board, Inc.  He obtained his bachelor’s degree in Psychology from Loyola University of Chicago, and graduate degree in Social Work from University of Chicago, School of Social Service Administration.


Today, Eddy is an internationally acclaimed speaker and business consultant.  His presentations on various topics encompass cultural competence, mental health, suicide and suicidal ideation, integrated treatment for substance abusers, working with the dually diagnosed client, and topics addressing community awareness and health disparities.

Eddy has been a presenter in local, national and international conferences, such as: Illinois Association of Agencies and Community Organizations for Migrant Advocacy (IAACOMA); the Latino Behavioral Health Conferences in Los Angeles and Napa, California and Seattle, Washington; and at the Inaugural International Migrant Summit in Morelia, Mexico (May, 2007).  He has been highlighted in local print and television media addressing health disparities, and was a presenter on behavioral health for TV Azteca, an international Spanish-speaking news media company. Television appearances include programming efforts covering addiction and family disparities on Univision’s Sabado Gigante show.


Eddy has dedicated his life to helping people and organizations become the best they possibly can.  In harmony with his ongoing professional efforts, he is a Program Surveyor with CARF International (Commission on Accreditation of Rehabilitation Facilities) and travels nationally as part of an accreditation team to survey Opioid Maintenance Programs.  In his previous position as Clinical Director and Vice President of Program Development and Consultation at Access Behavioral Services, Inc., he assisted behavioral health organizations with strategic planning, marketing, start-up initiatives, licensure and accreditation.


Throughout his career spanning 18 years in behavioral health and 13 years in management, Eddy has worked with several major non-profits and for-profits in staff and consultant roles.  His experience includes administrative and clinical positions in a number of organizations that serve disfranchised and at risk populations.

Kathleen Fischer

Chief Operating Officer

Ms. Fischer has spent the past 10 years in a range of advocacy, community organizing, and strategic advisory roles. As Legislative Aide for a Member of the U.S. House of Representatives, Ms. Fischer managed a portfolio of issues, including healthcare policy during the national legislative reform process. Prior to this role, Ms. Fischer worked on President Obama’s election campaign in Pennsylvania and for a national social justice lobby in Washington, DC. before joining CIC as a founding and managing Partner.


Ms. Fischer helped launch and coordinate a virtual senior center, connecting homebound older adults to programs and services through an innovative online and interactive community platform. Ms. Fischer holds a Master of Social Work from Loyola University Chicago, with a specialization in Leadership and Development in Social Services and a post-graduate certificate in Philanthropy and Nonprofit Management. She also has a B.A. in Sociology and Faith-Justice Studies from St. Joseph’s University in Philadelphia, PA.

Pedro A. Perez


Pedro Perez serves as Comptroller for Rincon Family Services. He is responsible for the oversight of financial management, including accounting, compliance, financial reporting, budgeting and forecasting, as well as financial risk management.  Pedro earned a bachelor’s degree in Business Administration, with a concentration in accounting. His career spans over 25 years in non-profit accounting, Previously, Pedro offered consulting services for multiple non-profit organizations. He is also a board member for a local Church.

Gladys Ramirez

Human Resources Director

Gladys Ramirez has over 15 years of experience in Human Resources Management and Human Resources Information Systems with companies, both local and nationwide, based in various industries including not-for-profit, financial services, and conferencing services.
Prior to joining Rincon Family Services, Gladys was employed as an HR Director for a not-for-profit organization in the Chicagoland and West Suburbs. She was responsible for recruiting and staffing, performance management, employee relations, compliance, employment law, workers compensation, unemployment claims, and benefits. Prior to that, she was an HR Generalist for a financial company with locations in 8 different states and an Internal Trainer for conference call center training employees of all levels upon hire based in Schaumburg, Illinois and Dublin, Ireland.
Gladys earned her Bachelors degree in Business Administration from DeVry University and a Masters degree in Human Resources Management from Concordia University.  She is also a member of the Society for Human Resources Management (SHRM).

Rincon Family Services - 2020